User Agreement Platform Rules Philippines

23 ph Terms and Conditions

Please read these Terms and Conditions carefully before registering or using any part of the 23 ph platform. By creating an account or accessing the site, you confirm that you have read, understood, and agreed to be bound by all the rules and policies described here. These terms apply to all members in the Philippines and govern your use of the platform, including game access, deposits, and account management.

Last updated: January 2025

Platform Rules and Member Obligations

Eligibility and Account Registration

To register and use 23 ph, you must be at least 21 years of age and a resident of the Philippines. By completing the registration form, you confirm that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Each person is permitted to hold only one account — duplicate accounts are not allowed and may result in suspension. If you believe your account has been accessed without your authorisation, you must notify the support team immediately at [email protected]. 23 ph reserves the right to verify your identity at any time and to request supporting documents as part of this process.

Game Access and Fair Use

All games available on 23 ph are intended for entertainment purposes only and are accessible to registered members who meet the eligibility requirements. You agree to use the platform solely for lawful personal entertainment and not to attempt to manipulate, exploit, or interfere with any game outcome, system function, or other member's experience. The use of automated tools, bots, scripts, or any software designed to gain an unfair advantage is strictly prohibited and will result in immediate account termination. 23 ph reserves the right to void any game results or transactions that are found to have been influenced by technical errors, system faults, or prohibited conduct. Game availability may vary and is subject to change without prior notice based on licensing, maintenance, or operational requirements. Members are encouraged to review the game lobby regularly for the most current selection of available titles.

Deposits and Account Funds

All deposits on 23 ph are processed in Philippine pesos (PHP) through local payment channels available to members in the Philippines. You are responsible for ensuring that any funds deposited into your account come from a legitimate source and that you are the authorised holder of the payment method used. Minimum and maximum deposit limits may apply and will be displayed clearly during the deposit process on the Deposit page. Deposits are credited to your account balance upon successful confirmation from the payment provider, which in most cases is near-instant. 23 ph does not charge additional fees for standard deposits, though your payment provider may apply their own transaction charges. If a deposit does not reflect in your account within a reasonable time, please contact the support team with your transaction reference for assistance. All account balances are held in Philippine pesos and are non-transferable between accounts.

Prohibited Conduct and Account Suspension

Members must not engage in any conduct that is fraudulent, abusive, threatening, or otherwise harmful to the platform, its staff, or other members. This includes but is not limited to: providing false registration information, attempting to access another member's account, engaging in collusion, money laundering, or any activity that violates applicable Philippine law. 23 ph monitors platform activity and reserves the right to suspend or permanently close any account found to be in breach of these Terms and Conditions without prior notice. In cases of suspected fraud or illegal activity, 23 ph may withhold account balances pending investigation and cooperate fully with relevant authorities. Members who believe their account has been suspended in error may contact [email protected] to request a review. Decisions made by 23 ph regarding account suspension or closure are final unless successfully appealed through the formal review process.

Responsible Gaming Commitment

23 ph is committed to promoting responsible gaming among all members in the Philippines. Online gaming is intended to be a form of entertainment, and members are strongly encouraged to set personal limits on time and money spent on the platform. If you feel that your gaming habits are becoming problematic, we urge you to visit the Responsible Gaming page for practical guidance and support resources. Members may request self-exclusion or account cooling-off periods by contacting the support team directly. 23 ph will not knowingly allow minors to register or access the platform, and any account found to belong to a person under the legal age will be closed immediately. We reserve the right to implement additional responsible gaming controls at any time in the interest of member wellbeing.

Privacy and Data Handling

Your personal information is collected and processed in accordance with the 23 ph Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering on the platform, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. 23 ph implements appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Your information will not be sold to third parties for marketing purposes, though it may be shared with payment processors, regulatory bodies, or law enforcement where required by law. You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected]. Any changes to how we handle your data will be communicated through an updated Privacy Policy posted on the platform.

Changes to These Terms

23 ph reserves the right to update or modify these Terms and Conditions at any time, and such changes will take effect immediately upon being posted on this page. It is your responsibility as a member to review these Terms periodically to stay informed of any updates. Continued use of the platform after changes have been posted constitutes your acceptance of the revised Terms. Where changes are material, 23 ph will make reasonable efforts to notify members through a notice on the platform or via the email address associated with your account. If you do not agree with any updated Terms, you should stop using the platform and contact support to close your account. The most recent version of these Terms will always be available at this page and will display the date it was last updated.

Terms and Conditions – Common Questions

Registration on 23 ph is open to individuals who are at least 21 years of age and are residents of the Philippines. You must provide accurate personal information during registration and confirm that you meet the eligibility requirements. Accounts found to belong to minors or individuals outside the eligible age range will be closed immediately and any associated funds may be withheld pending review. If you are unsure whether you qualify, please visit the FAQ page or contact our support team before registering.

No. Each person is permitted to hold only one active account on 23 ph. Creating duplicate or multiple accounts is a violation of these Terms and Conditions and may result in all associated accounts being suspended or permanently closed. If you have forgotten your login details, use the account recovery option or contact [email protected] for assistance rather than creating a new account.

When these Terms are updated, the revised version will be posted on this page with an updated date. For material changes, 23 ph will make reasonable efforts to notify members via the platform or by email. Continuing to use the platform after an update has been posted means you accept the new Terms. We recommend checking this page periodically so you are always aware of the current rules that apply to your account and use of the platform.

If you have any questions about these Terms and Conditions, you can reach the 23 ph support team at [email protected] or through the live chat available on the platform. The FAQ page also covers many common questions about platform rules, account management, and deposits. For privacy-related questions, refer to the Privacy Policy page. Our support team is available 24/7 and will respond to your enquiry as promptly as possible.

Ready to Get Started?

Now that you have reviewed the 23 ph Terms and Conditions, you have everything you need to play with confidence. Registration is free, deposits are in Philippine pesos, and the full game lobby is accessible from any smartphone browser — no app download required. If you still have questions, the FAQ page has answers ready for you.